British Airways Holidays Customer Excellence 2025
Grand Hotel Majestic “già Baglioni” is pleased to announce the achievement of the British Airways Customer Excellence Award 2025, an important recognition that reaffirms the consistent excellence of our service. The hotel has received an overall score of 4.8 out of 5, a result that reflects the daily commitment of our team to ensuring impeccable hospitality and a guest experience that meets the highest expectations.
British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays. Reviews are collected from genuine customers via Feefo an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten.
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